Is it secure to give my credit card details over the internet?

We take every precaution to protect your information both online and offline. Credit card details are processed via Barclays ePDQ.The ePDQ system utilises a high level of encryption - customers connect using 128 bit SSL encryption. Even if you only have a 40 bit SSL capable PC, ePDQ will automatically upgrade the connection to ensure higher encryption.

Will my personal information be safe?

Barclays ePDQ also encrypts stored transaction information, ensuring that it's not tampered with. Barclays take responsibility for capturing and storing card details on their secure servers - always ensuring that this information is held with the very highest levels of security as you would expect from a major financial services company.

What is your privacy policy?

We take every precaution to protect your information. In accordance with the Data Protection Act 1998 we are committed to protecting your privacy.

We need your information:

• To process your order.
• To provide you with the best possible service.

Information we need from you:

• Name
• Email address
• Home address
• Telephone number

The personal information will be held securely in accordance with our internal security policy and the law. The information we hold will be accurate and up to date. You can check the information we hold by emailing us at privacy@tribaluk.com. If you find any inaccuracies we will delete or correct it promptly. When placing an order online your credit card details will be handled by Barclays ePDQ.

More sensitive information is required when applying for finance on our Buy Now Pay Later scheme. This information is sent fully encrypted to our internal system and used purely for the purpose of processing your order with our nominated finance company Creation Consumer Finance Limited.

Do you use Cookies?

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie", allowing us to personalise your visit and aid in completing transactions. You can modify your browser to prevent it storing cookies, however this may effect the functionality within the site. If you would like to know more about specific information stored in the cookies we use then please contacts us.

Will I receive spam email from you?

We will not email you in the future unless you have given us your consent or if it is to contact you reference an order or enquiry placed by you. We will give you the opportunity to refuse any marketing email from us or from another trader.

Please do not hesitate to contact us if you have any questions regarding our Privacy Policy. Tel: 01603 251108 or email privacy@tribaluk.com.